"Thank you ward 14"

About: Heartlands Hospital / Paediatric surgery

(as a parent/guardian),

My 4 year old son attended Ward 14 today for a hernia repair.

He was met by friendly and professional staff throughout his entire stay on Ward 14, they kept him calm (and me too!) for the duration. I can't thank everyone involved enough for the 5 star care and treatment received.

Thank you all.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Emclare78

Thank you for taking the time and trouble to post your positive feedback regarding your son's experience on ward 14.

I have forward your email to the Head Nurse and General Manager who I know will be thrilled with your feedback.

Hope your son is on a speedy recovery

kind regards


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