"Dermatology Clinic"

Anything else?

I visited the Dermatology Clinic to have a couple of moles removed. I was impressed with the care I received and by the attention given to the other out-patients, especially a couple of older out-patients who were being given cups of tea while they waited for their transport to arrive. Although my appointment was delayed by approximately 20 minutes, there was a sign advising people that this would be the average delay on that day. The staff took the time to approach the waiting patients to let them know how many people were in front of them and when they could expect to be seen. It is such a simple idea, but so important and effective.