"Good and caring care"

About: St Thomas' Hospital (London)

Anything else?

My broken ankle was fixed elsewhere but the follow-up care I received at Guy's and St Thomas's was excellent. The clinics were well run and the reception staff very helpful under very pressured conditions. There were a number of stages so the overall visits were lengthy but usually well coordinated. Only one problem when a 2-hour wait for a porter was only ended by a nurse wheeling me to the exit herself. Overall the care was responsive to my needs and I was listened to. Thank you to the whole team on both sites

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Thomas' Hospital

Thank you for taking the time to post your feedback following treatment at Guys and St Thomas' Orthopaedic Outpatient Clinics. We are delighted that you had such a positive experience when visiting us and we will pass your comments to the teams working on both sites.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story