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Quick efficient service

Story from nhs.uk

"Quick efficient service"

About: Royal Hallamshire Hospital

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I came into the minor injuries unit with my son with a suspected fracture of the wrist. He was seen within five minutes. He had an X ray, and we were given the results of the X ray on the spot. The nurse consulted with a radiologist about the X ray and luckily the wrist was not broken. We were treated extremely well, and left the unit within 40 minutes. I think this is remarkable. The service was efficient, professional, and everyone was extremely polite. All the staff were a credit to the NHS, and we are very lucky in this country to have free health care.

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Responses

Response from Royal Hallamshire Hospital 10 years ago
Royal Hallamshire Hospital

Submitted on 30/10/2013 at 15:08
Published on nhs.uk on 31/10/2013 at 03:00

Dear Sara Mills Thank you for giving us your feedback on your son's recent visit to Minor Injuries Unit and I am glad he received the care he needed. I will ensure this is passed onto the staff involved in his care. Thank you again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sheffield Teaching Hospitals NHS Foundation Trust 10 years ago
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 30/10/2013 at 15:09
Published on Care Opinion at 15:15

Dear Sara Mills

Thank you for giving us your feedback on your son's recent visit to Minor Injuries Unit and I am glad he received the care he needed. I will ensure this is passed onto the staff involved in his care.

Thank you again

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