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Recent op

Story from nhs.uk

"Recent op"

About: Queen Elizabeth The Queen Mother Hospital

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I recently had foot surgery and was very pleased with my treatment throughout. The pre op staff, anaesthetists and nurses both in recovery and on Quex Ward were helpful, caring, and kind. I was monitored regularly and my wish to leave the same day was heard and they made it happen. I have since been back to the Monkton Suite and again cannot fault the staff or treatment I received. Many thanks

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 19/10/2013 at 09:29
Published on Care Opinion at 11:05

Thank you for taking the time to feedback to us about your recent experience. I am so glad to see that you were pleased with your treatment throughout your experience.

I will ensure that staff on Quex ward and the Monkton suite see your feedback, I am sure they will appreciate your thanks. We are very proud of our staff who work really hard to provide an efficient personal service.

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Response from Queen Elizabeth The Queen Mother Hospital 10 years ago
Queen Elizabeth The Queen Mother Hospital

Submitted on 05/11/2013 at 11:32
Published on nhs.uk on 06/11/2013 at 03:00

Thank you for your kind feedback I will ensure that the ward is aware of your praise. It is kind of you to provide this feedback , staff are always pleased to hear of good service that they provide. I hope you are now on the road to recovery.

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