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hospital better or worse?

Story from nhs.uk

"hospital better or worse?"

About: Darlington Memorial Hospital

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You dont expect to go into hospital and be worse off than you were before. Understaffed and no communication or communication given by a robot like rude surgeon leaves the patient and families devastated. Poor services that you actually pay for leave a very bitter taste in the mouth. Duty of care..yeh watever!

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Responses

Response from Darlington Memorial Hospital 10 years ago
Darlington Memorial Hospital

Submitted on 06/01/2014 at 12:08
Published on nhs.uk on 07/01/2014 at 03:00

Thank you for providing feedback on your recent visit to the General Medicine department at Darlington Memorial Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk Alternatively, you can write to us at the following address: - Patient Experience Team Darlington Memorial Hospital Hollyhurst Road Darlington County Durham DL3 6HX If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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