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The NHS at it's best

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"The NHS at it's best"

About: Alnwick Infirmary

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We attended the Minor Injuries Unit in the early evening to seek help for my daughter who was being troubled by her asthma. The Nurse was very caring and reassuring whilst carrying out her initial assessment of my daughters condition. We then saw the GP on duty who was lovely. I would like to thank them both for providing such excellent care so promptly and efficiently.

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Response from Alnwick Infirmary 10 years ago
Alnwick Infirmary

Submitted on 12/10/2013 at 17:25
Published on nhs.uk on 13/10/2013 at 04:00

Dear Sir/Madam Thank you for your very kind words relating to the care your daughter received from the staff at the minor injuries unit. We understand that our patients and their families will not just expect high levels of excellent clinical care from our staff; they look to us for reassurance and kindness too. It is such a pleasure to read that this was your experience. The team will be thrilled to know how much you value the care your daughter received. I will make sure that they get to read your comments. My best wishes to you both and I do hope your daughter is feeling a lot better now. Annie

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