Anything else?
I received three appointments by letter for an ECG exercise test two at Stafford hospital and one at Burton- I tried cancelling both Stafford appointments by phone as I had had the test done at Burton Hospital. I have lost count how many times I have phoned to cancel the Stafford appointments - I have not been able to speak to anyone to confirm the cancellations, so now my GP will get two letters saying I DNA'd the appointments. Its about time patients could cancel appointments by text or on-line......Very Frustrating !
"Telephone Systems"
About: Stafford Hospital Stafford Hospital Stafford ST16 3SA
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Mid Staffordshire NHS Foundation Trust