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Care Opinion

Hip replacement

Posted By Mrs Tp

"Hip replacement"

About: Queen Elizabeth The Queen Mother Hospital / Trauma and orthopaedics

(as a service user),

I have had both hips replaced in one year and the care and quality of clinical expertise has been outstanding. my consultant is amazing and the nurses on Quex ward could not have been better.

Everyone was so sensitive to my anxiety and explained everything they were doing in preparation for and after the operations.

Staff at this hospital have transformed my life - I could not be more grateful.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 14/10/2013 at 21:12
Published on Care Opinion on 15/10/2013 at 12:27

Thank you so much for your kind words - really pleased to hear that your life has been transformed. I will make sure that staff receive your feedback - they will really appreciate your thoughts. We are very proud of the service they provide - great to have this confirmed through your feedback. Thank you for taking time.

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