"I was admitted as an emergency ..."

About: Salford Royal

(as the patient),

What I liked

I was admitted as an emergency case. I was advised that urgent surgery was needed to my neck, that spinal surgery needed to be done asap, preferably asap, but before end of June. I needed a few days to think about the implications. I got back to the hospital some weeks ago to request that the opp be carried out, and that the consultant did it.

I have not got a reply and do not know how long it is going to be before the opp.

What could be improved

If the opp is so urgent, I'm surprised a date has not been fixed. In hope I was not penalised just for needing time to sort out a few things.

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Response from Salford Royal

Thank you for your comment. Please can you contact our Patient Advice and Liaison Service on 0161 206 2003 or via pals@srft.nhs.uk so that we can look into this for you.

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