"Admitted with a vertebral fracture following a..."

About: Good Hope Hospital

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Excellent treatment by ambulance crew who took me to a and e where I had a X-ray ct scan and MRI scan which confirmed my fracture to back followed up with neurosurgeons at QEH In ward 14 room 2 I cannot thank the staff enough they were brilliant working so hard and so pleasant even under pressure ! Staff and patients made a bad situation better at least we all had a laugh when we could hence our speedy recovery obviously on going but at home now hope my care will be as good as on hospital by my other half ha ha

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Anonymous

I am delighted by your e-mail, the team in ED have worked incredibly hard over the past months and to have such great feedback is heart-warming. I will pass this onto them and I hope you are well.

Kind regards


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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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