About: Leicester Royal Infirmary

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my farther came in for a operation a week ago got on to the day ward only to be told they could notgive him the operation as they had not recived his notes so the operation could not go ahead this service is a complete and utter joke ive notified the care quality commision regarding this and a letter of complaint sent disgraceful!

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Response from Leicester Royal Infirmary

Dear reviewer, I would like to sincerely apologise about your father's cancelled operation, I can imagine this was incredibly frustrating and upsetting. I would like to offer for you to contact me directly on Kerry.Pape@uhl-tr.nhs.uk if you would like to discuss this further, Kind regards Kerry Lead Nurse for Specialist Surgery Leicester's Hospitals

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