"A little thing that would make all the difference"

About: Royal Preston Hospital

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Was in ward 8c with my baby girl. Just a little thing please please please teach the staff to shut bins properly and speak quietly during a night shift. Every time the bin slammed my baby jumped out of her skin. And also the chit chat from the nurses is way too loud when you have kids and babys trying to sleep. One nurse literally kept shreking at the top of her voice. Not good and kind of wondering when they got any work done

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Response from Royal Preston Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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