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Carers Support Service (City) Nottinghamshire Healthcare Tru...

Posted By Kimna7

"Carers Support Service (City) Nottinghamshire Healthcare Trust - Feedback"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a staff member posting for a carer/relative),

Star Service

The health component of the Hughendon Lodge/Star partnership has been cut and the Star service will be withdrawn. The Hughendon Carers group were extremely concerned that they had not been consulted about this. The group feel that commissioning bodies do not have a good understanding of the needs of the client group. The Hugendon Lodge/ Star partnership between Framework Housing and Nottinghamshire Healthcare is a fantastic model which should be replicated, not reduced!

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 11/11/2013 at 19:30
Published on Care Opinion on 12/11/2013 at 08:56

picture of Jane Danforth

Thank you for your posting about the Hughendon Lodge/Star partnership. I am very sorry to hear it has been cut and the Star service withdrawn without consultation with your group. I will contact the manager of the service and raise your concerns as carers and ask for a response relating to the commissioning of this service.

I am sorry for the delay in responding to your post as we do try to respond promtly to all postings on the site, I did not receive a copy as I usually do hence the delay. Please accept my apologies and I will to get a reply back to you within the week.

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Response from Tracey Taylor, Operational Manager, Nottingham City Community Mental Health Services, Nottinghamshire Healthcare NHS Trust 10 years ago
Tracey Taylor
Operational Manager, Nottingham City Community Mental Health Services,
Nottinghamshire Healthcare NHS Trust

I manage community mental health services, Nottingham City

Submitted on 13/11/2013 at 13:35
Published on Care Opinion at 14:03

picture of Tracey Taylor

Hello Hughendon Carers Group

I appreciate your concerns regarding the changes proposed to STAR. The changes mean, however, that more people will be able to benefit from the type of service that STAR has provided. The plan is for a dedicated service provided by Notts Healthcare to work with a variety of housing and support providers across the city and also in Rushcliffe, Gedling and Broxtowe. The team will continue to work with Hughendon Lodge.

I have arranged to attend your next meeting at the beginning of January to explain this further and to answer any other queries you may have

thank you

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Response from Kim Davis, Carer Support Service, Nottinghamshire Healthcare NHS Trust 10 years ago
Kim Davis
Carer Support Service,
Nottinghamshire Healthcare NHS Trust

Submitted on 15/11/2013 at 15:14
Published on Care Opinion at 15:17

Thank you for your response, I will forward to the group members.

Look ing forward to seeing you at our next meeting on 13th Jan 2014

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