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Telephoning a department at Tameside General

Posted By Julsy3

"Telephoning a department at Tameside General"

About: Tameside General Hospital

(as the patient),

If you misplace the appointment letter to a specific dept., and telephone the 'switchboard number' it fobs you off with "please phone the specific department dealing with your enquiry".

This is poor. It should offer some more specific references to, say ward or department telephone numbers.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 10 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 21/10/2013 at 10:54
Published on Care Opinion at 12:15

Thank you for taking the time to provide this important feedback. We have raised these issues with the switchboard and booking office whom will ensure your comments are shared within their teams.

Kind regards,

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk”

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