"Brilliant response from James, Gemma and Heather at Local Community Partnership"

About: Locala Walk in Centre

(as the patient),

After previously attending the Podiatry clinic, I rang up to order more inner soles. Heather, receptionist, who took my call was extremely helpful & made arrangements for me to collect them later that day. On arrival James & Gemma, greeted d me, as well as being professional were very pleasant. James had already begun to make my inner soles in anticipation of me coming & when I requested a second pair, if possible, he explained that would be no trouble, if I was willing to wait 20 minutes while he made them. When he brought them to me he explained fully how to use them as well as an explanation sheet. What excellent service I received from these most personable people- thank you!

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Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships

picture of Louise Thornton

Hi JMW1947

At Locala we have values, one of which is Work Together, Win Together – demonstrated by your care within Podiatry. Heather, Gemma & James really appreciate your comments, thank you.

Louise Thornton

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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