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Hospital feedback

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"Hospital feedback"

About: Prospect Park Hospital

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My brother is currently receiving care in Daisy Ward. Has has been the victim of theft now twice in several days and staff tell him there is nothing they can do. It is discgusting, I work in private industry risk and find their response unbelievalbe. I will be addressing the ater today with NHS Security.

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Responses

Response from Prospect Park Hospital 10 years ago
Prospect Park Hospital

Submitted on 08/10/2013 at 17:20
Published on nhs.uk on 09/10/2013 at 04:00

Thank you for your feedback and we are sorry to hear that your brother's property has been stolen. We would like to investigate this further and in order to do so, would welcome a conversation with you so that we can obtain more of the detail surrounding these incidents. We would like to ensure that your brother's property and the property of other patients is kept safe and secure. Your feedback will be presented at the Ward Manager's meeting to make them aware and improve practices if required.Please contact us as follows: Sue McLaughlin or Trevor Lyalle Consultant Nurse Patient Advice & Liaison Service Prospect Park Hospital Berkshire Healthcare NHS Foundation Trust Tel: 07739755595 Tel: 0118 9605027 e mail: Sue.mclaughlin@berkshire.nhs.uk e mail: trevor.lyalle@berkshire.nhs.uk

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