"care or lack of"

Recently had to spend the night in Raigmore after an operation on my hand. Had to be there at 8 am and never went down for op till tea time. I understand that people with emergency situations have to be dealt with first but no one came to tell me what was going on at all.

After operation I asked for water I hadn't had a drink for 14 hours the care assistant said yes, I'll just get it for you. After waiting an hour my friend went and bought one from the vending machine.

The next morning breakfast arrived. It was put down and the girl just walked away. My hand was in a full cast, how I was expected to open containers or butter rolls is beyond me.

Went down later that afternoon to see the OT who both were fantastic at their job and explained things brilliantly.

I never got out the hospital until 4.00pm. I asked the nurse if she would arrange patient transport because I live 50 miles from the hospital and was worried about getting connections. Also I have serious Epilepsy and was quite drowsy due to medication.

Also on the ward before I was discharged there was an elderly man with a full catheter bag full of urine it was a night bag so you can imagine how full it was. He had a knee operation but was expected to empty it himself.

I work in a care setting and if I showed the level of care shown to me and others in my ward I would be sacked.