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i hope never again

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"i hope never again"

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disappointed with the staffs attitude towards my loved one and myself, the time it took to arrive on the ward and for my family member to be settled in, the lack of privacy and dignity showed at such a distressing time. Lack of information given to families, lack of knowledge amongst staff, poor communication.

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Response from Clay Cross Community Hospital 9 years ago
Clay Cross Community Hospital

Submitted on 05/08/2014 at 11:06
Published on nhs.uk on 06/08/2014 at 04:00

Thank you for taking the time to provide your feedback. We are sorry if we have previously not responded to your comments – we now monitor this site weekly. If you still wish us to look into your concerns, please contact the Patient Experience team on 01332 623718 or via email patientexperience@derbyshcft.nhs.uk alternatively you may write to Patient Experience Team, Derbyshire Healthcare NHS Foundation Trust, Bramble House, Kingsway Site, Kingsway, Derby DE22 3LZ

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