"ENT Experience"

Anything else?

I recently had surgery for an ENT problem. The whole experience from the fist out-patient appointment and referral for a CT scan, followed by a referral to the Maxofacial department ( resulting in a minor procedure in the OPD) and then admission for nasal surgery was excellent. The Consultant and his team of medical and nursing staff explained things well and displayed a real sense of caring. I give a special mention to the ENT Scheduler who was so helpful when I needed to phone in to ask questions. This lady was so pleasant and willing to help and had that great quality of being able to put people at their ease and this from someone in an administration role, well done. If I could change anything it would be the walk to theatre in gown/ robe, a minor point in comparison to the great care received!