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not very nice nurses

Story from nhs.uk

"not very nice nurses"

About: The Royal London Hospital

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Very bad to have stay in a hospital where nurses only want to not help people. Nurses at night give no water, forget to give food. Very bad mentally against patient. My english is poor, some of them are worse.

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Responses

Response from The Royal London Hospital 10 years ago
The Royal London Hospital

Submitted on 25/09/2013 at 16:06
Published on nhs.uk on 26/09/2013 at 04:00

We are sorry for the experience you have described in your comment. We take patient care very seriously, and would like to look into this for you in more detail. We would therefore like to invite you to contact us directly to discuss this further. Please telephone 020 7363 9292, 020 3594 2040 or 020 8535 6767 if you wish to speak to an independent Patient Experience Facilitator, who could then ensure your concerns are investigated appropriately or alternatively email pals@bartsandthelondon.nhs.uk so that a staff member can contact you.

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Response from Barts Health NHS Trust 10 years ago
Barts Health NHS Trust

Submitted on 25/09/2013 at 16:51
Published on Care Opinion on 26/09/2013 at 08:50

We are sorry for the experience you have described in your comment. We take patient care very seriously, and would like to look into this for you in more detail. We would therefore like to invite you to contact us directly to discuss this further. Please telephone 020 7363 9292, 020 3594 2040 or 020 8535 6767 if you wish to speak to an independent Patient Experience Facilitator, who would then ensure your concerns are investigated appropriately or alternatively email pals@bartsandthelondon.nhs.uk so that a staff member can contact you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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