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The care and treatment I got were wonderful

Posted By Chip689

"The care and treatment I got were wonderful"

About: Rotherham Hospital / Colorectal surgery

(as the patient),

My experience of being in Rotherham Hospital was mostly really good. The care and treatment I got were wonderful, Mr Garner and Diane were absolutely marvelous.

The staff on my ward B6 (? ) were very caring even though most of the time they were really busy, nothing was too much trouble for them.

From the moment I went in for my first scan and they found something and I was taken into hospital and seen to with such haste and professionalism, I can't believe anyone has a wrong word to say about Rotherham Hospital. It's all down to the fabulous staff and surgeons.

I would like to say a massive "thank you" to Mr Garner, Diane and all the staff.

My only criticism was the food, which was very poor. Usually just warm (sometimes cold) but I do realise that they do their best with so many meals to get out.

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust 10 years ago
Kerry Hollingworth
Corporate Affairs Officer,
The Rotherham NHS Foundation Trust

Submitted on 30/09/2013 at 18:05
Published on Care Opinion at 22:04

Dear Chip689, thank you for your posting on Patient Opinion, we really appreciate your feedback. We are pleased to hear that you feel that the care and treatment which you received was wonderful and that your experience of staff was that they were very caring. We will be happy to pass on your feedback and thanks to the staff concerned.

We are however sorry to hear that you found the food to be very poor and will ensure that this is also fed-back. We are working to improve the service of food to patients and have a pilot project in place to see what makes a positive difference to patients.

Thank you again for your feedback,

With best wishes,

Kerry

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