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channel day surgey

Story from nhs.uk

"channel day surgey"

About: William Harvey Hospital (Ashford)

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I went to channel day surgey today and I was looked after really well all the staff were friendly and did a fantastic job of looking after me and attending to my need will u pass on the the team at channel day surgery a big thank you

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 20/09/2013 at 22:01
Published on Care Opinion on 21/09/2013 at 10:52

Thank you so much for providing us with excellent feedback. I will certainly ensure staff are aware, they really strive to provide an excellent service with kindness and care, so your feedback will be very encouraging.

I do hope you are recovering well from your surgery.

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Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)

Submitted on 24/10/2013 at 16:33
Published on nhs.uk on 25/10/2013 at 04:00

We will of course pass your feedback onto the staff at the Day Surgery Unit. Thank you for your extremely kind comments, they will be noted and shared with the leads for the unit on a monthly basis. Thank you for taking the time and we hope that you are recovering well.

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