"I was admitted to ward 29 on the 31st aug."

About: The James Cook University Hospital

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I was treated for a heart attack at this hospital on the 31st aug. 2013. I was given the best possible attention that I needed from all the staff. Everything was explained, I never felt scared at all. No question I asked was a problem. The staff were amazing. I was admitted to ward 29. Staff nurse and her staff were just brilliant. The nurse who looked after me could not do enough for me. The whole department is amazing. Thank you once again, To all the doctors and staff at this hospital.

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Response from The James Cook University Hospital

Thank you for your feedback regarding your admission to Ward 29 at The James Cook University Hospital, following your heart attack. I am pleased to learn the staff were able to answer your questions and help make your stay comfortable. I shall certainly forward your comments to the staff involved in your care and treatment and I am sure they will be very pleased to read them. You may be interested to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk. Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ With best wishes for your recovery Yours sincerely Mrs Linda Oliver Patient Experience Co-ordinator

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