"I saw the doctor in February 2008 ..."
About: Fairfield General Hospital Fairfield General Hospital Bury BL9 7TD
Posted by J****h (as ),
What I liked
I saw the doctor in February 2008 and wrote to them on 2 March regarding chronic pain. I phonrd the Secretarys twice last week on Thursday when I left a message and again on Friday when I spoke to a secretary. I was assured she would get either the secretary or the doctor to phone me today Mon. 17th March.
When no call came, I finished some work at home and drove all the way to Fairfield, I live in Whitefield. And I am in constant pain.
What could be improved
When patients contact the hospital, their mail should be responded to within 14 days and phone calls should be responded to within 48 hrs.