"Endoscopy unit"

About: Colchester General Hospital

Anything else?

I recently had two endoscopy procedures on Elmstead Day unit. The staff were empathic and delivered care in a calm and relaxed professional manner, making the situation less frightening. My only negative comment is that results from these tests remain unknown more than two weeks later, despite contacting the hospital several times.

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

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