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I had a very quick response from your team

Posted By Flits91

"I had a very quick response from your team"

About: Telford referral and quality service (TRAQS)

(as a service user),

I had a very quick response from your team, five days, since I saw the doctor.

As soon as I made the telephone call, I had an appointment the same week.

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG 10 years ago
Cathie McKenzie
Patient Advisor, TRAQS,
NHS Telford and Wrekin CCG

Patient Advisor

Submitted on 20/09/2013 at 19:18
Published on Care Opinion on 21/09/2013 at 10:54

Thank you for your comments.

TRAQS aims to process and complete referrals received from GP Practices within 5 working days, as in your case.

I am pleased this has resulted in an earlier appointment and that your experience has been so positive.

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