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Staff were extremely kind

Posted By samf

"Staff were extremely kind"

About: Colchester General Hospital / Colorectal surgery

(as the patient),

I attended the Elmstead Day Unit in the middle of September, for a colonoscopy after being referred from BCSP.

I would like to say thank you to all the staff I saw, as they were so so nice to me. I was a bit anxious about the procedure to say the least, but I was informed every step of the way as to what would happen, they were extremely kind and I couldn't have asked for better treatment.

So, massive thanks, very much appreciated!

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Responses

Response from Paul Searle, Head of Communications, East Suffolk and North Essex NHS Foundation Trust 10 years ago
Paul Searle
Head of Communications,
East Suffolk and North Essex NHS Foundation Trust

Submitted on 13/09/2013 at 11:41
Published on Care Opinion at 11:51

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive.

We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category.

You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

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