"Horrific care from the nurses"

About: Royal Preston Hospital

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went into the baby unit in royal preston, i didnt even see a nurse for six hours. she then came along said hello, and ticked off all the six hours on my sheet as if to say she had checked on me! when she did eventually come she didnt ask me if i was ok or if i needed anything she just mooched off. presumably to tick eveybody elses sheets, she had already left by the time i had noticed what she had done! disgusting service, attitude and care. i aspire to work in the NHS myself and i am passionate about what i want to do. service providers like her are the type of people who give the NHS its bad name...

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Response from Royal Preston Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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