"999 call @ taken to A & E"

About: Royal United Hospital

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On 20th August while staying in our motorhome at Bath Marina we had to call 999 for my husband. The ambulance guys were amazing - so efficient and kind, the staff in A & E were excellent and special praise to the porter who took us to X-ray around 1.30am, then took David to the Surgical Assessment Unit and then showed me the way out - where there was a phone to call a taxi and wrote down phone numbers for me to get an update later - really going the extra mile and so kind. Thankyou.

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Response from Royal United Hospital

Thank you for your comments about our staff in the Emergency Department, Radiology and our Surgical Admissions Unit, and for taking the time to leave feedback about your experience. We welcome all feedback from patients and will forward on your comments to the staff of the departments you have mentioned, and in particular to the portering staff whom we're sure will be very grateful for your kind words.

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