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day surgery

Story from nhs.uk

"day surgery"

About: William Harvey Hospital (Ashford)

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I was treated with compassion dignity by all staff a very well run busy department everything explained clearly.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 07/09/2013 at 15:27
Published on Care Opinion on 09/09/2013 at 09:27

Thank you for taking timeto provide us with feedback. Really pleased to see that you had a good experience with us in our day surgical unit at WHH. We are very proud of our staff who strive to provide an efficient service with kindness and compassion.

I hope you continue to recover from your surgical procedure.

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Response from William Harvey Hospital (Ashford) 10 years ago
William Harvey Hospital (Ashford)

Submitted on 24/10/2013 at 16:44
Published on nhs.uk on 25/10/2013 at 04:00

Thank you for your kind comments which will be fedback to the staff. As an organisation we can learn from both positive and negative feedback and your feedback will be used as a learning tool. We hope that you have recovered well from your procedure.

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