This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I had to get a taxi which was absolutely horrendous

Posted By Ebb575

"I had to get a taxi which was absolutely horrendous"

(as a service user),

The driver is absolutely fantastic, efficient and friendly always on time.

On the way back I had to get a taxi which was absolutely horrendous and my son has said I am no longer allowed to travel by the taxi service offered.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust 10 years ago
Sara Coburn
Patient Engagement Manager, Governance,
South Western Ambulance Service Foundation Trust

Submitted on 09/09/2013 at 09:11
Published on Care Opinion at 09:23

Hi Ebb575

Thank you for taking the time to share your story.

I am very pleased you received good service from our ambulance staff however I am also very sorry that you felt that your taxi journey was horrendous. We would like to find out a bit more about what happened; please could I ask you, or your son if that would be preferable, to contact our Patient Experience team on 01392 261 585 or patientexperience@swast.nhs.uk so we can take some further information.

Thank you, again.

Sara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k