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Kind and efficient care for me and my wife

Posted By John DM

"Kind and efficient care for me and my wife"

About: West Midlands Ambulance Service University NHS Foundation Trust Worcestershire Royal Hospital / Accident and emergency

(as the patient),

I was badly stung,having sawed through a wasps nest with a chain saw.

I just want to say how efficiently and kindly I was treated when arriving at A & E.

The same comment applies to the paramedic team who came to my house from Kidderminster when my wife called 999 yesterday.

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Responses

Response from Regional Head of Patient Experience, West Midlands Ambulance Service 10 years ago
West Midlands Ambulance Service

Submitted on 16/10/2013 at 14:52
Published on Care Opinion at 14:54

Thank you for your comments and I hope you have made a good recovery.

If you would like your comments passed to the Paramedics I would be grateful if you would consider contacting the Patient Experience Team on 01384 246366.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Worcestershire Acute Hospitals NHS Trust 10 years ago
Worcestershire Acute Hospitals NHS Trust

Submitted on 28/10/2013 at 11:40
Published on Care Opinion at 12:19

Many thanks for your kind words regarding your visit to our A&E department. We are pleased you had a positive experience!

This will be passed on to the members of the team who treated you. We wish you well in your recovery.

Lisa Spencer, Ward Sister, A&E

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