"dreadfull care"

My relative was admitted as a "boarder" to F3 Cardiolology at the western Infirmary Glasgow. Throughout his stay we were repeatedly told he is a boarder and we cannot tell you anything about his care. The nursing staff told me they did not know his Consultant because he was a "boarder". Despite me telling the nursing staff that he needed assistance with self care including washing and shaving he was left to shower on his own and the seat in the shower where he was left to shower on was marked "broken -do not use". he was left on the ward unshaved and I personally witnessed soiled hospital gowns sitting on a radiator for two days - so much for hospital cleanliness and their aim to reduce hospital acquired infections, and yes I have taken pictures to prove my point! !