"I had successful surgery in April ..."

About: Burnley General Hospital

(as the patient),

What I liked

I had successful surgery in April 2008, but am left with one distinct memory from the experience: the corridors where people walk are very shiny and clean, but the two toilets in my ward had dust on the dirt. The dirt was not only in the corners but was everywhere apart from where people cross the floor to sit on the loo. In places it was quite thick and had clearly been there for ages.

What could be improved

Make sure that less time is spent shining and buffing the central corriders where people walk, and more time is spent in improving the overall standard.

Story from NHS Choices

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Response from Burnley General Hospital

East Lancashire Hospitals NHS Trust replies: Thank you for your response we aim to provide more single rooms and side wards for patients, and will continue to improve or services and facilitys. Thank You
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful