"Everyone I have spoken to on the the telephone has been pleasant and helpful"

About: Adult community services / Stoma prescription service

(as a service user),

My experience of Rotherham Prescription Services has been brilliant from day one. Every member of staff that I have spoken to on the the telephone has been pleasant and helpful.

If the service is busy and an order is placed via the answer machine a confirmed response is always quick.

The correct products and quantities always arrive when promised. After my major operation it was important to me that 'life' carried on as normal as possible and the efficiency and excellent customer service has ensured this happened.

Thank you.

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Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Dear Acacia635, thank you for your posting on Patient Opinion. We really appreciate your feedback on the Stoma Prescription Service and are pleased that your experience of the service has been brilliant and that you have found staff to be pleasant and helpful. Your feedback will be passed on to the staff concerned,

With best wishes,


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