Anything else?
My husband was admitted for a hernia repair and bariatric procedure the staff of the sandbourne suite were polite and reassuring, my husband was understandably nervous about the general anesthesia but found the anesthesiologist exceptional reassuring and highly competent . However as soon as he was returned to the ward things went downhill rapidly. There was no attempt to make him comfortable his very heavy overnight bag was left dumped beside him on the bed due to the surgical procedure he was unable to lift it himself, because of this he was highly restricted in the bed unable to get comfortable or have sufficient room to move! No one paid the slightest attention to him. He was desperate for a bottle as he was unable to get out of bed to use the toilet despite repeated requests and being exceadingly uncomfortable it was over 1 and a half hours before a bottle was brought despite him being able to see various members of staff chatting, laughing and clearly socialising just outside his bay this is unexceptable and left my husband in considerable discomfort and distress .All of the patients except one were nil by mouth and yet a food trolley was brought In and left for some time very inconsiderate to everyone unable to eat bar this one gentleman. In the evening the staff made their rounds with medication and so on yet not one person asked if my husband required any assistance. Or even if he was ok , he was in some discomfort despite requests for help not one member if staff assisted him by lowering the headrest or making his pillows comfortable the window was left wide open and his bedside table was left constantly out of reach the staff did not even bother to close curtains correctly at visiting times I was left trying to make my husband comfortable meanwhile the gentleman beside us was left with curtains wide open while his naked bottom was left on display for all to see utterly undignified and unexceptable . To top off a dreadful lack of basic nursing care he was told he could go home at 9:30 am only to have to stay in hospital in a bed that could of been some use to others until 6:30 pm waiting for the same medication he had brought with him . These issues along with other examples of disgusting staff attitude and total disrespect for patients must be addressed . I've lost all faith in what used to be a fantastic hospital now it appears that certain areas cannot even get basic care and nursing standards correct . Thank you to the theatre staff the only positive part of a dreadful stay
"Atrocious services"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
Posted via nhs.uk
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