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Two stays in four weeks

Story from nhs.uk

"Two stays in four weeks"

About: Watford General Hospital

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My experience was overwhelmingly positive. Staff were outstanding in giving their name, treating me with respect and explaining what they were doing. There were exceptions, but that was at all levels and clearly caused by individuals' personalities or the day they were having. I cannot fault the cleanliness and the food was adequate. Some truly outstanding staff.

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Responses

Response from Watford General Hospital 10 years ago
Watford General Hospital

Submitted on 03/09/2013 at 13:07
Published on nhs.uk on 04/09/2013 at 04:00

Dear Hilary Thank you for taking the time to let us have feedback about your time as a patient at Watford Hospital. I am sorry you've been unwell and hope you are on the mend. I am glad to hear your treatment with us was to the standard I would expect and that you rated us as five stars out of five! We will pass your comments on to the teams involved, including the clinicians, catering and cleaning staff. Thank you again for your kind feedback. It is appreciated. Jackie Ardley Chief Nurse

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