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"Excellent"

About: North Downs Hospital

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Had to have a very minor op - laparoscopy and dye test. Even though it was minor I still felt nervous. All staff were extremely kind and professional and I feel lucky to have been treated here under the nhs. I know the nhs is not perfect but boy what a challenge to keep the whole population happy! Have nothing bad to say about my experience whatsoever - thank you all.

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Response from North Downs Hospital 10 years ago
North Downs Hospital
Submitted on 29/08/2013 at 14:30
Published on nhs.uk on 30/08/2013 at 04:00


Thank you for your feedback. Being nervous when coming into hospital is a perfectly natural reaction and I am glad that our staff worked to try and put you at ease. Ensuring all of our team work in a compassionate and caring manner is key for us to ensure that every patient has the best possible journey with us.

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