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Extremely well cared for by surgical, nursing and auxiliary ...

Posted By SheldonB14

"Extremely well cared for by surgical, nursing and auxiliary staff. "

About: Good Hope Hospital / Clinical oncology

(as the patient),

I stayed on ward 17 at Good Hope for 4 days following lymph node dissection in either side of groin.

I was extremely well cared for by surgical, nursing and auxiliary staff. Special thanks to nurse Wendy who also raised our spirits at a particularly stressful time.

The food was of good quality and plentiful and the whole place is kept spotless from, seemingly endless, cleaning. My only gripe is that you are on your own when you arrive for the op as no one is allowed to wait with you, even in the waiting room. Also when you are taken to the ward after, it would be nice if one visitor were allowed to be there. This is allowed at QE and it really does make all the difference at a very nerve racking time.

Other than this my stay at Good Hope couldn't have been better. Many thanks.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust 10 years ago
Iona Belgrove
Patient Services Manager,
Heart Of England NHS Foundation Trust

Submitted on 29/08/2013 at 10:44
Published on Care Opinion at 10:51

Dear Sheldon14

Thank you for taking the time and trouble to write your feedback regarding the care and treatment at Good Hope Hospital. I will forward your email to ward 17 and Wendy who will be thrilled to receive this feedback.

I have have taken on board your suggestion and will speak with the Manager for Theatres

Good luck and wish you a speedy recovery

Kind regards

Iona

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Response from Mark Newbold, Chief Executive, Heart of England Foundation Trust 10 years ago
Mark Newbold
Chief Executive,
Heart of England Foundation Trust

Submitted on 29/08/2013 at 10:57
Published on Care Opinion at 11:00

picture of Mark Newbold

Dear SheldonB14

Many thanks for posting, it is very pleasing to read your feedback. I must say I thought it was possible for a relative to accompany you, so we will look into this

My best wishes for a speedy recovery from your operation

Kind regards, Mark

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