"I had lots of choice and involvement with my treatment"

About: Inclusion Matters Sefton

(as the patient),

I was nervous and unsure about attending my appointment at IM but I am so glad that I had the courage to go.

My therapist was a pleasant lady who immediately made me feel comfortable to talk with her about my problems. She really took the time to listen to me and made me feel at ease.

I had lots of choice and involvement with my treatment and I never felt pressure to discuss matters that I felt were personal to me.

IM have helped me manage my thought processes and have given me the confidence to resolve my issues independently in the future.

I would not change anything about the service. I was even invited to attend again if I needed further help or a place to go for a talk.

Many thanks!

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Response from Elizabeth Forrest, CBT Therapist, Inclusion Matters

Dear Handy487,

Many thanks for taking the time to leave your feedback.

Lots of people feel nervous and unsure before they come, so I hope that your words of courage and success will help them to access our service.

I am pleased to hear that you felt at ease and that you have found ways of resolving your issues.

Best wishes for the future,


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