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"Surgery and aftercare"

About: Leicester General Hospital

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I write on behalf of my sister - Yasmeen: She had an operation in the gyna ward last year and from the moment she was admitted I felt she was being looked after by real caring and understanding staff. All the staff were very helpful and professional in their approach. I include the Receptionist, admitting nurse and the aftercare nurses. Ok the food wasn't great but it was edible and nobody goes to hospital for the food. I believe the priority is the success of the operation and how the patient is put at ease. I have nothing but praise for the way the Hospital and in particular, this Ward was run. The staff were run off their feet and still had time to offer people a cup of tea. They didn't have to do this and I'm in awe of the staff commitment. Thanks to all the team.

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Responses

Response from Leicester General Hospital 10 years ago
Leicester General Hospital
Submitted on 28/11/2013 at 17:11
Published on nhs.uk on 29/11/2013 at 03:00


Thank you for taking the time to leave a review on behalf of your sister. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. We have passed your comments onto the staff in Gynae, but if you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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