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"Minor Injuries Unit"

About: Faversham Cottage Hospital

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Excellent service, I found myself in need of an out of doctors hours emergency facility, due to an extremely angry horse fly! I came here expecting to sit & wait for hours Saturday 24/8/13. To my amazement I was dealt with very efficiently & quickly at reception invited to sit down in a wonderful clean, bright reception with toys for my son & plenty of magazines for me. Within 10 minutes I was called into a consultation room examined, sympathised with, given plenty of advice of how to look after my wound over the coming week & discharged with a weeks worth of antibiotics. I was fully expecting a prescription & a queue in the chemists! I am not one for leaving reviews but the way I was dealt with is a world away from the horror stories of the NHS we hear about it so I felt compelled to say Faversham & the surrounding areas are very lucky to have this facility & its efficient staff on our doorstep.

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Responses

Response from Faversham Cottage Hospital 10 years ago
Faversham Cottage Hospital
Submitted on 26/09/2013 at 12:09
Published on nhs.uk on 27/09/2013 at 04:00


Hello, we don't run this particular service at Faversham, but on behalf of the NHS thank you for taking the time to give your feedback, and we're pleased you had such a positive exaperience. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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