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bad decisuions on future

Story from nhs.uk

"bad decisuions on future"

About: Colchester General Hospital

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after 9 weeks in your care despite told my sister needed care or mental health hospital she is now at home and doing very well indeed. had that decision gone ahead she would have been institutionalised for life . she is 45. the mind boggles. how could they get it so wrong. i despair for people without family who can stand their corner. as far as we are concerned the doctors really dont give a damn. this girl does have aa future now..hope i never have to be in that position.. without a family where are you. i would like to add she was in langham ward

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Responses

Response from Colchester General Hospital 10 years ago
Colchester General Hospital

Submitted on 27/08/2013 at 11:04
Published on nhs.uk on 28/08/2013 at 04:00

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “RDEE4-Colchester General Hospital at 25/08/2013 00:21:21”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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