This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

waiting to be seen

Posted By budgie

"waiting to be seen"

About: Livewell Southwest Mount Gould Hospital

(as the patient),

this is the second time I have seen this consultant, the first time I had to wait 3 hours after my appointment time, this time an "improvement" only had to wait 80 minutes! I completely understand that sometimes appointment times can be late but there was no emergency, just a long coffee break.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wendy Hill, Livewell South West 10 years ago
Wendy Hill
Livewell South West

Submitted on 06/09/2013 at 13:47
Published on Care Opinion at 15:36

Good afternoon

Thank you for your feedback

I am sorry to read you have had long waits when attending the out patient department at Mount Gould Hospital.

I am very keen to establish why this may have occurred to prevent a similar occurrence in the future

To enable me to investigate further it would be very useful to speak with you to gather more information and can be contacted on

Plymouth 01752 434736

or e-mail

wendy.hill5@nhs.net

Many Thanks

Kind Regards

Wendy Hill

Patient Experience Manager

Plymouth Community Healthcare

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k