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Beware!

Story from nhs.uk

"Beware!"

About: Leicester Royal Infirmary

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Just like to inform people that the number's I was go en below to contact the depart with more ease - the number 0116 248 5930 is the police station!! Do not call this number..in fact none of the numbers worked! It was only from working in a local GP surgery that I knew of a different number I could try which luckily worked!! Shambles trying to get through to someone!!

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 09/10/2013 at 18:52
Published on nhs.uk on 10/10/2013 at 04:00

Dear Christie, Thank you for your comments. We are aware that patients have been facing some are difficulty in contacting us on the number given on the appointment letters at peak times due to the volume of calls but we will make every effort to answer your call and resolve any concerns. Most of the numbers in the hospital begin "0116 258" with a four digit extension, so it appears you have been given the wrong number and we are very sorry. To help you in the future, please see the numbers below: Enquiries about clinic appointments – 0116 258 6763 Enquiries about surgery – 0116 258 5930 General information – 0116 258 6468 FOR EMERGENCIES ONLY Emergency Eye Casualty – 0116 258 6273 Kind regards Communications Team Leicester's Hospitals

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