"admin a shambles"

Anything else?

I was referred to a consultant in neurosurgery in May of this year by another consultant at aother hospital. I have spoken to the secretary at Salford several times and have had to get the referral sent three times and was then told verbally an appt had been made. I still did not receive a letter and after calling outpatients was told I wasn't even on the list! I have to had to get PALS and the waiting list co-ordinator involved. I have now bene told I have an appt in late October which seems a very long wait after all the inconvenience I have had so far. I hope that when I do eventally see the consutlant or most probably one of their team now that I am treated better. I am not impressed so far.