"pooe service and manners"

About: Great Ormond Street Hospital Central London Site Great Ormond Street Hospital Central London Site London WC1N 3JH

Posted via nhs.uk 10 years ago

Anything else?
Being spoken to like a 2nd class citizen, then wanting to complain. then given the run around for a month very dissatisfied, being told to go to GP for information, when I have been told that the Consultant has the say, the complaints procedure is fraught with pitfalls, some patients have a great service here I did not

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Great Ormond Street Hospital Central London Site

Submitted on 21/08/2013 at 16:51

Published on nhs.uk on 22/08/2013 at 04:00

Thank you for posting a review. I am sorry to read that you had a poor experience. If you would like to get in touch with the Patient Advice and Liaison Team on 020 7829 7862 or pals@gosh.nhs.uk they can help better understand your experience and see what improvements could be made.

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"pooe service and manners"

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