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"Upselling at diabetic retinopathy"

About: Cameron Hospital

(as the patient),

There is a wee cafe beside diabetic retinopathy.

I was there yesterday and they are asking every customer "would you like to buy a Wispa for 40p? ". "No thank you I am diabetic". "Well you could have a wee cheat".

Stop upselling high carb and sugar products.

Keeping diabetic retinopathy in business? ?

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Responses

Response from Louise Ewing, Clinical Service Manager, Older Adult Services, Health & Social Care Partnership Fife Wide 10 years ago
Louise Ewing
Clinical Service Manager, Older Adult Services,
Health & Social Care Partnership Fife Wide
Submitted on 28/08/2013 at 12:14
Published on Care Opinion at 13:43


picture of Louise Ewing

Dear "Stegotec"

Thank you for taking the time to post your comment about your recent experience when you attended hospital. Your point is well made.

I have not been able to locate the cafe in Cameron Hospital and would appreciate you confirming the location with me directly if possible. This would enable me to raise this issue and see what we can do. I have attached my contact details below and hope you will get in touch.

Regards

Louise Ewing

Patient Relations Manager

NHS Fife

01592 648153

louise.ewing@nhs.net

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