"Physio made me feel at easy on every visit"

About: Community Health Services / Community physiotherapy

(as the patient),

I referred myself in to the physio due to pain in my left arm. At the first visit it was soon established that the pain in my arm was due to a problem with my neck.

I was kept fully aware and informed about each procedure the physio was performing. I was treated with respect and dignity.

I was given the time to ask any questions I had with regards to my treatment. Overall, my physio Emma at Lowe House was very professional and made me feel at easy on every visit.

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Response from Jacqui Sellek, PALS Coordinator, 5 Boroughs Partnership NHS Trust

Dear Eft57

Thank you so much for letting us know how pleased you are with the service you have received.

We will pass on your kind comments to the relevant staff who will be delighted to hear from you.

With kind regards.

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